RMH Business Central Implementation Services | AccSoft | Microsoft Dynamics 365 Retail ERP
Microsoft Dynamics 365 Partner  ·  Certified RMH Partner  ·  Toronto, Canada
ERP Implementation Services · AccSoft

RMH Store & Business Central
Implementation Services

AccSoft delivers end-to-end implementation of the x2x RMH BC Cloud integration — connecting your RMH Store retail POS directly to Microsoft Dynamics 365 Business Central, with certified ERP consultants guiding every phase.

From requirements discovery to go-live and beyond, we own the full implementation so your team can focus on running the business.

End-to-EndImplementation Ownership
CertifiedBC & RMH Partners
LiveFirst Implementation Completed
AccSoft — Implementation Credentials
Microsoft Dynamics 365 Partner

Business Central implementation certified — finance, inventory & retail modules

Certified RMH Partner

Authorised to implement, configure, and support Retail Management Hero (Store & Central)

x2x Integration Partner

Authorised reseller & implementer of x2x RMH BC Cloud direct integration

First Live Implementation — UAT Passed ✓

Full-Scope Implementation Services

AccSoft takes ownership of every phase — from initial discovery through post-go-live support — so your RMH Store and Business Central work together from day one.

Requirements Discovery & Gap Analysis

We document your current RMH Store setup, Business Central environment, and operational requirements. We identify integration gaps, data mapping needs, and define the exact configuration before any development begins.

Phase 1

Business Central Setup & Configuration

We configure your BC environment for retail operations — setting up store locations, GL accounts, item categories, price lists, vendor structures, and the dimensional reporting framework your finance team needs.

Phase 2

x2x Integration Deployment

We install, configure, and test the x2x RMH BC Cloud integration — mapping each RMH store to its BC location, configuring sync schedules, and establishing the bidirectional data flows for sales, inventory, and pricing.

Phase 3

Data Migration & Historical Load

We migrate your historical inventory, item master, vendor records, and open transactions into Business Central. Your team starts on BC with a complete and accurate data foundation — not a blank slate.

Phase 4

User Acceptance Testing (UAT)

We conduct structured UAT with your team across all integration scenarios — sales sync, purchase receipts, inter-store transfers, price updates, and end-of-day financial posting — before any go-live approval.

Phase 5

Go-Live Support & Ongoing Managed Services

We're on-site (or remote) at go-live to resolve issues in real time. Post go-live, we offer structured support packages covering monitoring, updates, additional store rollouts, and Business Central upgrades.

Phase 6

From Kickoff to Live in a Structured Phased Approach

Start Your Project
01
Discover
Week 1–2

Discovery & Requirements Gathering

We run structured workshops with your operations and finance teams to document your current RMH setup, BC environment, store locations, GL structure, and business processes. We produce a formal Solution Design Document that defines exactly what will be built.

Solution Design Document Integration Data Map GL Account Structure Store Location Matrix
02
Build
Week 3–6

BC Configuration & Integration Setup

Our consultants configure Business Central for your retail structure and deploy the x2x RMH BC Cloud integration in a test environment. All data flows are built, all field mappings are validated, and initial integration smoke tests are completed.

BC Environment Configured Integration Deployed (Test) Data Flows Validated Test Reports
03
Migrate
Week 5–7

Data Migration & Parallel Run

Historical data is cleaned, transformed, and loaded into Business Central. We run a parallel period where both systems operate simultaneously — confirming that live data flowing through the integration matches expected results before cutover.

Historical Data Migrated Parallel Run Report Reconciliation Sign-Off
04
Test
Week 7–8

User Acceptance Testing

Your team tests every scenario in the integration: sales posting, inventory sync, PO processing, inter-store transfers, pricing updates, and EOD financial reporting. We track and resolve every UAT finding before go-live approval is granted.

UAT Test Scripts Defect Log & Resolution UAT Sign-Off Document Training Sessions
05
Go Live
Week 9

Go-Live & Hypercare Support

Cutover to production with our team actively monitoring all integration flows. We provide intensive hypercare support for the first two weeks post go-live — available to resolve any issue that arises in real trading conditions across your stores.

Production Go-Live 2-Week Hypercare Integration Monitoring Issue Resolution SLA

The Only Team Certified Across Both Platforms

Implementing a retail integration requires deep expertise in both the POS system and the ERP. AccSoft is one of very few firms with certified capability across RMH, Business Central, and the x2x integration layer.

Deep RMH Platform Knowledge

Our consultants have implemented RMH Store across independent and multi-chain retailers — we know the POS data model, store database structure, and integration points inside out.

Microsoft Dynamics 365 BC Expertise

We implement Business Central across finance, supply chain, and retail — configuring GL structures, dimensional reporting, approval workflows, and multi-entity setups for growing retail groups.

x2x Integration Specialists

As authorised x2x partners, we have direct access to the integration team, product roadmap, and technical documentation — ensuring your implementation is done right the first time.

Proven — First Live Implementation Done

We have completed and signed off our first live RMH BC Cloud implementation. You are not a pilot customer — you benefit from a tested, documented methodology.

Retail ERP Implementations Delivered

AccSoft has delivered ERP and retail technology implementations across multiple verticals — bringing disciplined project management to every engagement.

RMHCertified POS Partner
D365Business Central Partner
x2xIntegration Partner
LiveFirst BC Cloud Implementation
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Choose Your Implementation Scope

Whether you need a guided deployment or full turnkey implementation, AccSoft has a package for your business. All packages include AccSoft's certified project management.

For smaller retailers
Essentials
2–5 RMH Store locations connecting to Business Central
Discovery & requirements workshop
BC setup for up to 5 store locations
x2x integration deployment & testing
Basic data migration (items, vendors)
UAT support & go-live
30-day post go-live support
Get a Quote
For retail groups
Enterprise
20+ stores, multi-entity, multi-company BC structures
Everything in Professional
Multi-company BC architecture
Phased store rollout plan
Consolidated financial reporting
Dedicated project manager
Annual managed services agreement
Contact Us
"We needed our RMH stores to talk directly to Business Central without the headache of maintaining a separate POS HQ layer. AccSoft took ownership of the entire project — from first design workshop to go-live in under 10 weeks. The integration runs exactly as promised."
R
Multi-Store Retail Client
First RMH BC Cloud Implementation — Completed 2025
Let's Talk Implementation

Ready to Connect Your RMH Stores to Business Central?

Book a free 30-minute consultation with our implementation team. We'll review your current RMH environment, Business Central setup, and store network — and give you a realistic scope, timeline, and quote.

Free Consultation Request

We'll respond within 1 business day with a proposed meeting time.

No commitment required — we'll assess your project for free.

AccSoft Certifications
Microsoft Dynamics 365 Partner
Certified RMH Partner
x2x Authorised Implementer
Toronto, Canada